Data Collection
Examples
Reduction of missed appointments at an urban primary care clinic: a randomized controlled study
Junod et al. (2020) conducted a study to determine the rate of number of missed appointments; the methodology used in this study enabled grouping all the patients scheduled to have appointments between April and June 2008. The patients were grouped into two groups, namely the Intervention Group and the Control Group. In the Intervention Group, the patients were constantly reminded through SMS, phone calls, and postal reminders to ensure they don’t miss their appointments. However, in the Control Group, the patients did not receive any reminders about their upcoming appointment. The findings of the study revealed that out of the 1,052 patients included in the Intervention Group, the intervention significantly reduced the rate of missed appointments from 11.4% to 7.8%.
https://bmcprimcare.biomedcentral.com/articles/10.1186/1471-2296-11-79